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Academic Success Coach
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Position Number: 5462689
Location: Statesboro, GA
Position Type: Academic Vice Presidents and Provosts

Academic Success Coach

Job ID: 275197
Location: Statesboro, Georgia;Georgia Southern - Savannah
Full/Part Time: Full Time
Regular/Temporary: Regular

About Us

Join Our Team at Georgia Southern!

Georgia Southern is a dynamic university with three vibrant campuses in Hinesville, Savannah and Statesboro serving the communities in Southeast Georgia. As a Carnegie Doctoral/R2 institution, our world-class scholars instruct about 26,000 students in associate's, bachelor's, master's and doctoral level degree programs. Whether you are seeking the charm of a small town, the traditions of a historical/urban destination near the beach or supporting our military service members and their families, Georgia Southern offers its faculty and staff the best of all worlds!

Beyond an ideal location, there is a place for you to work in an exciting environment abounding with opportunities for personal and professional growth. We are steeped in tradition and devoted to academic distinction in teaching, scholarship and service. In 2018 Forbes Magazine listed Georgia Southern, along with 10 other Georgia companies or institutions, as one of America's Best Midsize Employers. Georgia Southern University is passionate about serving our region while preparing our students to be lifelong scholars, leaders, and responsible stewards of their communities and the world.

To learn more about Georgia Southern's Vision, Mission and Values please click here: https://president.georgiasouthern.edu/performance-excellence/mission-values/

Location

Statesboro Campus - Statesboro, GA

OR

Armstrong Campus - Savannah

Department Information

Academic Success Center

Job Summary

Serve as the primary facilitator of educational support programs and initiatives for academically vulnerable student populations, including (but not limited to): Students on Academic Intervention (AI), First Semester Freshmen, First-Generation students, students on Learning Support (LS), student in need of accommodations, and other populations as they are identified by the institution. Support students through the creation, maintenance, and completion of an individual Academic Improvement Plan (AIP). Orient students to applicable University policies and resources. Provide instruction to improve academic outcomes for all students in a variety of formats, which may include (but not be limited to): GSU 1000: Academic Improvement Coaching, small group sessions, presentations, workshops, and teaching FYE 1220. Maintain positive relationships with assigned students, monitor progress, and provide feedback, ongoing support, and accountability.

This position has been identified by Federal Law (Jeanne Clery Act) as a Campus Security Authority (CSA), with significant student and campus responsibilities. CSA's are obligated to report crimes reported to them which occurred on campus, in public areas bordering campus and in certain non-campus buildings owned or controlled (leased) by the University.

Responsibilities

Assist with delivery of GSU 1000 curriculum and presenting content relevant to academic intervention.
Conduct one-on-one appointments, establish communication, and provide ongoing support to 200+ students (individual consultation sessions to assist students in making progress on their Academic Improvement Plans), and guide students in the completion of surveys, inventories, and assessments.
Provide guidance in the creation of SMART goals, Academic Improvement Plans (AIP), and other exercises relevant to the development of student success and wellbeing.
Acclimate students to university policy (e.g. academic standing and intervention) and connect students to academic support services and other campus resources as appropriate.
Respond constructively to a wide range of student concerns, and (where appropriate) collaborate with or direct students to relevant student support teams across campus, including but not limited to Academic Advisement, Student Athlete Services, Instructors, Office of the Registrar, Counseling Center, etc.
Work with non-AI students through opt-in services and Satisfactory Academic Progress paperwork and track students throughout semester to review student progress and continued use of support services.
Effectively and consistently use Student Success Information Platforms (EAB Navigate platform to track and maintain student progress throughout the semester and Folio online resource platform to deliver academic support-related content, including but not limited to online modules, discussion groups and campus resources).
Participate in on-going department and University training and development, and stay current on events and trends related to academic intervention and student success strategies, building and maintaining support services.
Represent department at university events including but not limited to orientation, open houses, recruitment events as needed and serve on University and departmental committees as assigned.

Required Qualifications

Educational Requirements

Bachelors Degree

Required Experience

Two (2) or more years of experience working in educational support, coaching, mentoring, or a related environment

Preferred Qualifications

Additional Preferred Qualifications

Ability to teach FYE 1220

Preferred Educational Qualifications

Masters Degree

Preferred Experience

Experience working in one-on-one settings in educational support, coaching, mentoring, or related environment within Academic Affairs

Proposed Salary

$47,008

This is an exempt position paid on a monthly basis.

Required Documents to Attach

Resume
Cover Letter
Two (2) Professional References

Knowledge, Skills, & Abilities

ABILITIES

Consistently exhibit engaging customer service
Ability to support various constituencies served by the University
Proficiency with computer and Microsoft Office applications software including word processing, spreadsheets, and databases

KNOWLEDGE

Adhere to University policies and procedures to meet Institutional goals and support University's mission for student success

SKILLS

Effective communication (verbal and written), organizational and human relations skills
Exceptional problem solving, listening, public speaking, advising, and counseling skills

Apply Before Date

August 12, 2024

Application review may begin on July 30, 2024.

Contact Information

For more information or questions about a job posting, please contact the Department of Human Resources by phone at (912) 478-6947 or by email at hrservice@georgiasouthern.edu.

For technical support, please call the Shared Services Center at (877) 251-2644 or oneusgsupport@usg.edu.

USG Core Values

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Conditions of Employment

Offers of employment are contingent upon completion of background investigation including a criminal background check demonstrating your eligibility for employment with Georgia Southern University, as determined by Georgia Southern University in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test.

Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.

Legally authorized to work in the United States for the duration of employment without assistance from the University.

Must be able to perform duties and responsibilities with or without reasonable accommodation.

Georgia Southern University is a Tobacco and Smoke-Free Community.

Equal Employment Opportunity

Georgia Southern University provides equal employment opportunities to all employees and applicants for employment without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, age, veteran status, political affiliation, or disability. Individuals in need of reasonable accommodations under the Americans with Disabilities Act to participate in the search process should notify Human Resources: (912) 478-6947.

Other Information

Must be able to perform duties and responsibilities with or without reasonable accommodation
Work generally performed in office environment
Workweek may occasionally extend beyond 40 hours
Evening and weekend work may be required
Occasional travel may be required
May be required to perform data entry for extended periods

Background Check

Standard + Education

To apply, visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=39000&JobOpeningId=275197&PostingSeq=1